Returns and Refunds Policy

Thank you for shopping at ZaxSound.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 60 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 60 days
  • The product is in its original packaging and condition.

Send the product with its original packing to:

ZaxSound Co. Ltd.
China
Guangdong
shenzhen
Futian qu, Zhonghang lu
Shijihui guangchang
518000
9292266000

Shipping charges

Shipping charges incurred in connection with the return of a product are not refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can not be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By visiting this page on our website: https://zaxsound.com/contact-us/